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A Great Service
A great service! Kevin called when he was 30 minutes out. He was on time, courteous, and thorough. Very friendly and knowledgeable. Can't ask for more from customer service! Thanks, Kevin, and ZeroRez
- Melissa Gay
Knowledgeable and Professional
I had Aarons Kecel. He was a very young, kind ,and professional gentleman. He was so knowledgeable he never skipped a beat with his words. I am a clean freak and I never had to ask him to clean up his mess. He told me step by step what he was doing whIle educating me. He even walked with me from room to room to show me each room he cleaned. He is a cool cat! I will defiantly go with Zerorez again next year will be my third year!
- Kimberly Hayes
I had my carpets cleaned yesterday along with a large area rug that had several ink spots on it from a busted ink pen. The guy (Dave) was extremely professional. He did a complete walk through with me before. He explained all pricing ahead of time and gave me additional options that I could choose or not choose. My carpets were really nasty with SEVERAL spills and they ALL came out. He took his time on it and did not rush through the job.
When it came time to work on the area rug, he was honest with me and said that he was very doubtful that he could get the ink out because once you apply the water solution to it, the ink would most likely spread. He really thought about how he might be able to get the ink out. I was definitely resigned to the fact that more than likely the ink was in there to stay. To my surprise, he figured out a way to get almost all of it out (probably 95%). I was shocked and so pleased. I will definitely use this company again.
- Jenny Heater Ferrell